Learning and Development Highlights
CSU Learn AI Simulators - CAISY
CSU Learn - Customer Focus Bundle
Customer Focus: Creates a culture that is focused on the customer; regularly reviews customer feedback and looks for ways to improve their experience and build loyalty; ensures his or her team has the skills and expertise to meet customer expectations.
5 courses - 2h.
CSU Learn - Delighting Customers with Design Thinking Journey
Design thinking is a customer-centric approach to determining how best to meet customer needs, and advocates early stakeholder engagement in the co-creation and development of solutions. Design thinking enables organizations to create value by more effectively ideating to uncover a broader set of possible products and services to better meet customer needs, deepen customer and supplier relationships, and improve the design of digital experiences. The process revolves around developing an understanding of the people for whom you're designing your products or services. This can help you better target your end user and make your clients happier.
27 courses - 13h 34m.
UPCOMING LIVE LEARNING OPPORTUNITIES
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Dec202024`Runner Starting Line-Staff Orientation
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Jan242025`Runner Starting Line-Staff Orientation
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Feb122025Principles of Supervision - Spring25
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Feb192025Principles of Supervision - Spring25
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