Frequently Asked Questions (FAQs)

Payments may be made online by electronic check (no fee) or credit card though your MyCSUB using MasterCard, VISA, American Express and Discover cards with a 2.65% convenience fee. You may pay by cash, check, money order or cashier's check in person at either the main campus cashier windows or Antelope Valley campus cashier windows. Checks may be mailed to the following address;

CSUB Cashier Office 35 ADM

California State University, Bakersfield

9001 Stockdale Hwy

Bakersfield, Ca 93311-1099

Please make sure you student ID number is included on any form of payment to ensure it is applied to the proper account.

To purchase a parking permit online, please visit mycampuspermit.com. Students will login using their myCSUB username and password. You will need to be prepared to enter your credit card or e-check information, vehicle license plate, and the address you would like your parking permit to be mailed. Please be sure to use an address that you will receive your mail in a timely fashion.

Once you have purchased your permit, you will need to print your temporary parking permit, and place it on your vehicle’s dashboard. This permit will be good for 14 days, which should allow enough time for you to receive your parking permit in the mail and place the permanent permit on your vehicle.

If you have any questions or have not received your permanent parking permit within 7-10 days, please contact Parking Management Bureau at 800-700-4417

California State University, Bakersfield delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. For more information about BankMobile Disbursements, visit this link: https://bankmobiledisbursements.com/refundchoicessso/.You will receive an email from BMTX, Inc. explaining the refund selection process. Once that email arrives, log into my.csub.edu and follow the steps below.

1. Under Finances, click Manage Your Refunds
2. Select how you want your money delivered

California State University, Bakersfield delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. To set up your BankMobile Disbursements Profile and choose a refunding preference, please log into my.csub.edu and under Finances, click Manage Your Refunds.

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To find out more, go to: MyCSUB

A Student Financial Services hold is placed due to an unpaid, past due balance. This hold will prevent registration, schedule adjustments and the use of certain university services pending satisfaction of the outstanding balance. Two auto-processes run daily to clear and place holds. The first auto-process runs from 12pm to 1pm and will clear any holds on accounts which have cleared their outstanding balance after 10pm the prior day but before 12pm the current day. The second process runs overnight and will clear any holds on accounts which have cleared their outstanding balance after 12pm and prior to 10pm that same day.

The Student Union Fee, Associated Student Body Fee, Health Facility Fee, Health Service Fee, IRA Fee, runner Card fee and Campus Programming Fee are all mandatory fees paid by all attending students.

The Fee Refund Policy explains all courses must be dropped prior to the first date of the term to receive a full reversal of fees. If courses are dropped on the first day or any day thereafter up to the 60% point of the term, the student is responsible for a percentage of the tuition and fees for each day they're enrolled. If a student is enrolled in a class but is not attending, that is a seat another student is unable to occupy until the other student officially drops.

Since the billing invoices are in the student’s name, the student bears responsibility for payment. For this reason, the billing invoices are sent to the student’s e-mail address or address listed on their MyCSUB depending on the age of the balance.  Per the Federal Family Education Rights and Privacy act of 1974 (FERPA), the University is prohibited from providing student specific information without their consent.  Consent can be granted by completion of the FERPA Release Authorization option available through the student's MyCSUB account.

Tuition and fees are always due the Thursday before the term starts.