Everyone studying abroad is required to purchase travel abroad health insurance from CSUB's authorized vendor. Here we explain in detail what this is and how to use it.
All participants traveling abroad for any University-related purpose are required to have travel abroad health insurance coverage from AXA, the University's authorized vendor. The University's authorized travel abroad health insurance must be purchased for/by students traveling internationally regardless of whether the student traveler has other related coverage. CSUB automatically enrolls you in the plan and the cost will be billed to your student account. The travel insurance acts as primary coverage while abroad. Coverage only valid outside of the U.S. and does not replace your current comprehensive insurance.
We will provide complete policy details prior to your departure. Highlights of the plan include:
- Emergency medical care & travel assistance available 24/7
- Prescription medication coverage
- Pre-trip counseling and answers to questions about prescription drug availability abroad
- Repatriation and accidental death coverage
- Worldwide health assistance
How to use the policy
There are two ways to use your insurance:
- Before: Contact ACE Travel Assistance (AXA) before treatment and they will make all arrangements. Student will not incur out-of-pocket expenses.
- After: In cases of an emergency, get treatment first and pay for the costs out of pocket. AXA will reimburse you after you submit a claim.
When making the claim, please provide the information below:
- Organization: California State University RMA
- Policy number: ADD N04950872
- Assistance Provider: AXA Assistance USA Inc.
Stacey Weeks is our representative and she is available to answer any additional questions you have regarding your travel insurance while abroad:
Email: sweeks@alliant.com
ACE Travel Assistance Phone: 1-855-327-1414 (Toll Free)
CSUB policy provides travel insurance benefits for individuals traveling outside of their home country. This policy does not constitute comprehensive health insurance coverage (often referred to as "major medical coverage") and does not satisfy a person's individual obligation to secure the requirement of minimum essential coverage under the Affordable Care Act (ACA).