Business Continuity Advice for Faculty, Staff and Students

This page has been established to provide possible solutions to ensure CSUB faculty and staff are able to continue providing services and instruction. Any number of possibilities (like natural disasters or other unexpected events) may cause a disruption in the ability to deliver face-to-face instruction, as well as support services through traditional means. These tools and strategies can minimize the effects of those unexpected situations, allowing for support functions and academic instruction to continue.

Overview

Faculty Tools
Staff Tools
Student Tools

ITS Support Hours and Contact Information

Normal Hours

  • Service Center Walk-Up Support:
    • 8:00 am - 5:00 pm, Monday-Friday
  • Service Center Phone Support:
    • Available by calling 661-654-HELP (4357)
    • 7:00 am - 6:00 pm, Monday-Thursday
    • 7:00 am - 5:00 pm, Fridays
  • Lab A Computer Lab:
    • 8:00 am - 8:00 pm, Monday-Thursday
    • 8:00 am - 5:00 pm, Friday
    • Students can go to vcl.csub.edu and log in to the virtual computer lab using their CSUB username and password

Summer Hours

  • Service Center Walk-Up Support:
    • 8:00 am - 5:00 pm, Monday-Thursday
    • Closed for lunch, Noon-1pm
    • Closed, Friday-Sunday
  • Service Center Phone Support:
    • Available by calling 661-654-HELP (4357)
    • 7:00 am - 6:00 pm, Monday-Thursday
    • Closed, Friday-Sunday
  • Lab A Computer Lab:
    • Closed during the summer
    • Students can go to vcl.csub.edu and log in to the virtual computer lab using their CSUB username and password

Social Media

Technology Access

For students who do not have access to technology for their CSUB education, there are two options:

  1. Purchase a computer. To purchase a computer, students may contact Financial Aid and complete a Cost of Attendance Adjustment to include the computer cost. This may result in additional financial aid.
  2. Get a loaner computer. Students may apply for a loaner computer on an annual checkout basis. As stated above, for students who qualify, there may be assistance available for acquiring a computer. Please contact the Service Center for more information.

Submit a help request online to apply. Computers will be available on a first-come, first-serve basis.