Business Continuity Advice for Staff, Faculty, and Students

This page has been established to provide possible solutions to ensure CSUB Faculty and Staff are able to continue providing services and instruction. Any number of possibilities (like natural disasters or other unexpected events) may cause a disruption in the ability to deliver face-to-face instruction, as well as support services through traditional means. These tools and strategies can minimize the effects of those unexpected situations, allowing for support functions and academic instruction to continue.

Overview

Faculty Tools
Staff Tools
Student Tools

ITS Support Hours and Contact Information

Normal Hours

  • Service Center Walk-Up Support:
    • 8:00 am - 5:00 pm, Monday-Friday
  • Service Center Phone Support is available by calling 661-654-HELP (4357). Hours are:
    • 7:00 am - 6:00 pm, Monday-Thursday
    • 7:00 am - 5:00 pm, Fridays
  • The Lab A Computer Lab:
    • 8:00 am - 8:00 pm, Monday-Thursday
    • 8:00 am - 5:00 pm, Friday
    • Students can go to vcl.csub.edu and log in to the virtual computer lab using their CSUB username and password.

Summer Hours

  • Service Center Walk-Up Support:
    • 8:00 am - 5:00 pm, Monday-Thursday
    • Closed for lunch 12pm-1pm
    • Closed Friday-Sunday
  • Service Center Phone Support is available by calling 661-654-HELP (4357). Hours are:
    • 7:00 am - 6:00 pm, Monday-Thursday
    • Closed Friday-Sunday
  • The Lab A Computer Lab:
    • CLOSED during the Summer
    • Students can go to vcl.csub.edu and log in to the virtual computer lab using their CSUB username and password.
  • Follow ITS
    • on Twitter at: @itscsub
    • on Instagram at: itscsub

Technology Access

For students who do not have access to technology for their CSUB education, there are three options:

  1. To purchase a computer, students may contact Financial Aid and complete a Cost of Attendance Adjustment to include the computer cost. This may result in additional financial aid.
  2. Students may apply for a loaner computer and/or hotspot on an annual checkout basis. As stated above, for students who qualify, there may be assistance in acquiring a computer or a hotspot. Please contact:
  3. Students may qualify to sign up for the Affordable Connectivity Program benefit, which reduces the cost of high-speed Internet by $30/month for eligible households.

Submit a help request online to apply. Computers and hotspots will be available on a first-come, first-serve basis.