CSUB uses The Work Number to provide employment or income verifications to organizations such as mortgage companies or rental agencies. This service provides instant access to employment verification information through the web or a touch-tone telephone and is available seven days a week, 24 hours a day. This service is not available to student assistants and employees who have an hourly position in addition to their full-time/part-time position.
Authorization Types
Authorization Code NOT REQUIRED
Give The following to the Verifier:
- State of California Company Code: 10396
- Your ID Number (Last 6 digits of SSN, followed by 2 digit month and 2 digit day of your birth)
- Your PIN (birth MMDD). (You can change your PIN by dialing 1-800-367-2884)
Authorization Code REQUIRED
Give the following to the Verifier:
- State of California Company Code: 10396
- Your ID Number (Last 6 digits of SSN, followed by 2 digit month and 2 digit day of your birth)
- Your PIN (birth MMDD). (You can change your PIN by dialing 1-800-367-2884)
- An Authorization Code (See below)
The number to call for the information, 1-800-367-5690
Authorization Code REQUIRED
Give the following to the Verifier:
- State of California Company Code: 10396
- Your ID Number (Last 6 digits of SSN, followed by 2 digit month and 2 digit day of your birth)
- Your PIN (birth MMDD). (You can change your PIN by dialing 1-800-367-2884)
- An Authorization Code (See below)
The number to call for the information, 1-800-367-5690
Generating Authorization Code
You must generate an Authorization code for each verification.
To generate an Authorization Code, dial 1-800-EMP-AUTH (1-800-367-2884). You may have 3 Authorization Codes outstanding. If unused, they will expire after 6 months.
You will need the following to generate an Authorization Code:
- State of California Company Code: 10396
- Your ID Number (Last 6 digits of SSN, followed by 2 digit month and 2-digit day of your birth)
- Your PIN (birth MMDD). (You can change your PIN by dialing 1-800-367-2884)
- A six-digit number will be voiced to you over the phone, or shown to you at www.theworknumber.com. This is your ONE-TIME USE Authorization Code.
Refer all questions to the Client Service Center at 1-800-996-7566.
The Work Number Client Service Center is available Monday through Friday 7 A.M. to
8 P.M. CST
All requests received in the Human Resource Services Customer Service Center for employment and salary information will be directed to "The Work Number for Everyone".

